Customer Management System

Description

CRMS is a complete Customer Relationship Management System that is a great fit for almost any company, freelancer or many other uses. With its clean and modern design, CRMS can help you look more professional to your customers and help improve business performance at the same time. Managing customers is important and CRMS helps in several ways: Manage and invoice projects with the powerful Project Management Feature; Link tasks to many CRMS feature and stay organized . Build professional, great looking estimates and invoices. Powerful support system with the ability to auto-import tickets. Track time spent on tasks and bill your customers. Ability to assign multiple staff members on task and track timer per assigned staff. Add task followers even if the staff is not a project member. The staff member will be able to track the task progress without accessing the project. Keep track of leads in one place and easily follow their progress. Ability to auto import leads from email, add notes, create proposals. Organize your leads in stages and change stages easily with drag and drop. Create good looking proposals for leads or customers and increase sales. Records your company/project expenses and have the ability to bill to your customers and auto convert to invoice. Know more about your customers with powerful CRMS. Increase customer retention via built-in Surveys. Use the Goals Tracking feature to keep sales goals in mind. Create announcements for your staff members and customers. Use Contracts feature to lock in current and future sales. Custom fields can store extra information for customers, leads and more. Receive payments from Paypal and Stripe in different currencies. Tons of configurable options. Style the CRMS to your company branding with the powerful theme styling feature. Separated media folder for non-admin staff members to work inside the CRMS and organize their uploads and files. Great looking calendar for each staff member based on staff permissions. Follow-ups, reports, notes, files, and many more features. CRMS need to focus on customers and CRMS does that with a powerful support system that helps you track and resolve issues quickly via the integrated ticket system and customer reminders. Assign reminders to yourself, one or many staff members and with one click, reminders can be sent to email and in-app notification system. These features and more can take customer satisfaction to the next level